Terms of Service

Terms and Conditions

Last Updated: [12/12/2024]

Introduction

Welcome to Merciio ("we", "our", "us"). By accessing or using our website, services, or products (collectively, "Services"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By using our Services, you agree to these Terms and any additional terms and conditions that may apply to specific features or services we offer. If you do not agree with these Terms, you should not use our Services.

2. Services Provided

We specialize in providing a wide range of clothing for women. Our services include the sale of various apparel, including dresses, tops, bottoms, and accessories designed to offer comfort, style, and quality for women.

3. User Responsibilities

• You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations.
• You agree not to engage in prohibited activities, such as fraud, unauthorized access, or violation of any intellectual property rights.

4. Account Creation

To access certain features of the Services, you may need to create an account. You agree to provide accurate, current, and complete information when registering and to update your information as needed. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

5. Payment and Billing

• All payments for products or services provided by us must be made according to the payment terms specified on our website or at the point of purchase.
• You agree to provide accurate and complete payment information.
• In case of any payment disputes, we reserve the right to suspend or terminate your access to our Services.

6. Privacy and Data Protection

Your use of our Services is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data.

7. Returns and Refunds

Our Returns and Refunds Policy provides information about how we handle returns, exchanges, and refunds. If you are unsatisfied with your purchase, please refer to this policy to initiate the process.

8. Shipping and Delivery

We offer various shipping options based on your location. All delivery details, shipping fees, and expected timelines can be found in our shipping policy.

9. Intellectual Property

All content, designs, trademarks, logos, and other intellectual property associated with the Services are owned by Merciio or its licensors. You may not use, reproduce, or distribute any content from the Services without our permission.

10. Termination

We reserve the right to suspend or terminate your access to our Services at our discretion, especially in cases of violation of these Terms. Upon termination, your right to use the Services will immediately cease.

11. Disclaimers

• We provide our Services on an "as-is" basis without warranties of any kind, express or implied.
• We do not guarantee that the Services will meet your specific requirements or be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the maximum extent permitted by law, Merciio will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Services, even if we have been advised of the possibility of such damages.

13. Indemnity

You agree to indemnify, defend, and hold harmless Merciio, its employees, affiliates, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

14. Changes to Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on this page with the new "Last Updated" date. You are encouraged to review these Terms regularly for any changes.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: jenny@merciio.com

 Call:+61285900289